Frequently Asked Questions

 
 

Answers to frequently asked questions can be found here.

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What is professional counseling?

Professional counseling, or therapy, is a mutually agreed upon relationship between a client and a licensed professional to offer mental health services for the betterment of the client. Professional counseling in the state of North Carolina can be offered by a variety of licensed professionals including Licensed Clinical Mental Health Counselors, Licensed Clinical Social Workers, and Licensed Marriage and Family Therapists to name a few. Counselors, or therapists, typically meet regularly with clients to discuss goals of the client and help clients reach those goals. Frequency and duration of sessions can vary widely. Therapists are not able to prescribe medication unless they are also medical professionals and have a license to prescribe medications.

what do you treat?

Cecilia is trained as a general mental health practitioner and can assist adult clients age 18 and over struggling with depression, anxiety, goal formation, value identification, family systems and other mental wellness concerns. Cecilia is also an addiction specialist with experience treating alcohol and drug addiction and has limited experience with process addictions such as gambling, sex or disordered eating. Cecilia has completed professional development training in Gottman couples therapy, Dialectical Behavior Therapy, telehealth delivery and trauma.

Courtney is trained as a general mental health practitioner and can assist adult clients age 18 and over struggling with a variety of mental health concerns. Courtney has experience working with addiction, couples, relationship issues, life transitions, and parenting. She has additional training in Gottman couples therapy, dialectical behavior therapy, nurturing families parenting with addiction, and triple P parenting therapy.

what is your cancellation policy?

Please provide 48 hours advanced notice if you are unable to keep an appointment.  If you fail to attend two sessions without advanced notice you will be charged the full session fee for any subsequent missed sessions that are not cancelled with prior notice.  If you fail to attend three consecutive sessions without notification, your counselor may request to terminate your counseling relationship, at which time you will be provided with appropriate referrals to other counseling professionals.

What is your availability and where are you located?

We offer appointment apt throughout the week including evening and weekend hours by appointment only for individuals and couples. The first session will include an 85 minute intake followed by subsequent 50 minute sessions. All sessions will take place through HIPAA compliant telehealth software that can be accessed via a smartphone, computer or tablet using zoom. Group counseling and consulting services are designed and offered based upon request and availability.

what are your fees and do you take insurance?

At this time Cecilia takes Aetna insurance through Headway and also accepts self-pay clients. Courtney accepts Aetna insurance and self-pay clients. A superbill may be generated for professional counseling services upon request. Details on fees and services may be accessed here.

What about free self help services for addiction and recovery?

Self help organizations are not professional counseling services. Some individuals may find that self-help services offer all the support they need. A list of popular self-help services for addiction and recovery is as follows:

Alcoholics Anonymous of North Carolina

SMART Recovery

Celebrate Recovery

Refuge Recovery

Recovery Dharma

Narcotics Anonymous of North Carolina

What does it mean to be an ally for bipoc,neurodiverse,and lgbtqia+ populations?

Being an ally means being willing to act with and for others in pursuit of ending oppression and creating equality. Cecilia is working to build intentional allyship with marginalized populations including Black, Indigenous, and People Of Color (BIPOC) and Lesbian, Gay, Bisexual, Trans, Queer, Intersex, and Asexual (LGBTQIA+) individuals. The plus “+” is meant to include other individuals on the gender spectrum not included in the LGBTQIA acronym. Incorporating neurodiversity is understanding everyone’s brain works in different ways and there is no “right” or “wrong” way to experience the world, there are just different ways to process information. Supporting neurodiversity includes supporting the needs of Autistics and others who manage neurological conditions (like ADHD) that impact how they interact with the world. As a neurotypical, white, cisgender woman of privilege, Cecilia is consistently working to identify and share her privilege to advocate for marginalized groups and reduce oppression.

I can’t afford treatment but i need help; what do i do?

A list of no cost/low cost treatment providers in North Carolina can be accessed here. Locate your county to find the appropriate agency that can connect you to the treatment you are seeking. A list of various FREE crisis and helplines are as follows:

Hopeline The North Carolina Crisis line

National Domestic Violence Hotline 1-800-799-SAFE

Eating Disorders Awareness and Prevention 1-800-931-2237

Compulsive Gambling Hotline 1-410-332-0402

National Sexual Assault Hotline 1-800-656-HOPE (4673)

Drug Abuse National Helpline 1-800-662-4357

Gay and Lesbian National Hotline 1-888-843-4564

Trevor Hotline (LBGTQIA+ Youth) 1-866-4-U-TREVOR

Sex Addicts Anonymous 1-800-477-8191

Suicide Hotline 1-800-SUICIDE (784-2433)

Don’t give up; you can get the help you need!